TERMS AND CONDITIONS

CONDITIONS OF USE

Welcome to our website and online shop! AUVINEN/WIHERHEIMO (Erikoispuusepänliike Seppo Auvinen) and its associates provide their services to you subject to the following conditions. If you visit or shop within this website, you accept these conditions. Please read them carefully.

PRIVACY

Please review our Privacy Policy, which also governs your visit to our website, to understand our practices.

ORDERS

Prices are listed in EURO and including Finnish VAT. We strive to keep product and price information up to date, but retain the right to make changes. Orders are fulfilled based on customer information provided by you. It is possible to order without creating a user account. 

PAYMENTS

Payments are processed by Paytrail Oyj, a Finland based online payment processor. Payment methods include credit cards and Finnish online bank services. Read more about Paytrail's Terms and Conditions here

DELIVERY TIMES AND SHIPPING

Products in our SMALL ITEMS category are mainly kept in stock and ship within 3-5 days of your order, in some cases sooner. All furniture is made to order with a manufacturing time of 4-6 weeks. Delivery for SMALL ITEMS within Finland is by Posti and larger items via Matkahuolto. 

RETURNS

In the unfortunate event that you are not fully satisfied with an order, please contact us at sales@auvinenwiherheimo.fi within 14 days of receiving your shipment. You will receive instructions on returning the products separately. We can only accept returns of undamaged items.

ELECTRONIC COMMUNICATIONS

When you visit AUVINEN/WIHERHEIMO or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

 

COPYRIGHT

All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of AUVINEN/WIHERHEIMO or its content suppliers and protected by international copyright laws.The compilation of all content on this site is the exclusive property of AUVINEN/WIHERHEIMO,with copyright authorship for this collection by AUVINEN/WIHERHEIMO, and protected by international copyright laws.

 

TRADEMARKS

AUVINEN/WIHERHEIMO’s trademarks and trade address may not be used in connection with any product or service that is not AUVINEN/WIHERHEIMO’s or in any manner that is likely to cause confusion among customers. All other trademarks not owned by AUVINEN/WIHERHEIMO or its subsidiaries that appear on this site are the property of their respective owners, who may or maynot be affiliated with, connected to, or sponsored by AUVINEN/WIHERHEIMO or its subsidiaries.